FAQs
Do I need a reservation?
Yes ✨ All services and events require a reservation.
A 50% deposit is required to secure your booking.
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Is the deposit refundable?
Deposits are non-refundable.
However, one-time rescheduling may be allowed with advance notice
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What happens if we arrive late?
We recommend arriving 10–15 minutes early ✨
Late arrivals may result in reduced service time, especially for group bookings.
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What is the minimum and maximum for birthday parties?
Our birthday experiences are designed for groups of 4 to 12 girls
Guest count must be confirmed in advance.
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Can parents stay during the experience?
Yes ✨ Parents are welcome in our designated waiting area.
Most experiences are drop-off style, but you may enter briefly for photos 📸
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Can I bring food or decorations?
Only cake or cupcakes are allowed 🎂
Outside decorations must be approved in advance.
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Are the products safe for kids?
Yes 💖 All our services use gentle, age-appropriate products designed specifically for girls.
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What services do you offer?
We offer a variety of experiences including:
• Facials
• Manicures & pedicures
• Hairstyling
• Makeup
• Japanese Head Spa
• Glow experiences
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Are seasonal packages available?
Yes ✨ We offer limited-time seasonal experiences like Easter, Summer, and special events.
Spots are limited, so we recommend booking in advance
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What is your cancellation policy?
Deposits are non-refundable.
Rescheduling may be allowed with advance notice.
No-shows or last-minute cancellations will result in loss of deposit.
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Are you open on holidays?
We are closed on select holidays such as:
• Easter Sunday
• Thanksgiving Day
• Christmas Day
• New Year’s Day
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What if I booked on a holiday?
Our team will contact you to reschedule ✨
If rescheduling is not possible, a full refund will be issued.
✨ Still have questions? We’re happy to help!
👉 Chat with us on WhatsApp or book your experience today